Pfizer CDMM Wuhan Lead in Wuhan R&D Center, China
Position Title Wuhan DM Lead
Report to Head of China Data Monitoring & Management
Organizational Reporting Line Global Product Development (GPD)/ Global Biometrics & Data Management/ Global Data Monitoring & Management /China Data Monitoring & Management
Location Wuhan, China
Ensure staff/team alignment to agreed global Dev Ops strategic direction.
Provide day-to-day management of the activities supporting data management (DM).
Promote the use of consistent, efficient, and quality processes to meet timelines and deliverables for the site based project teams.
Maintains close contact with key collaborators and peer leaders within CDMM to understand their expectations and perceptions.
Ensures implementation of effective systems, policies and procedures in support of CDMM functions.
Collaborate with peer leads in CDMM to develop and maintain a support model tracking system and to facilitate issue resolution and capture corrective actions.
Provide for appropriate metrics generation and reporting.
Create, maintain and assume accountability for a culture of high customer service and continuous process improvement using tools to facilitate communication, transparency of operations, clarity of workload, and alignment on priorities.
Motivate and inspire staff in order to lead them through difficult situations
Resources Managed (budget and FTEs)
Approximately 30-50 team members and may change according to business needs.
Primary Responsibilities General
Work with CDMM peer leaders to define scope of projects, assign resources and ensure proper management, resource utilization and project tracking to achieve project goals.
Provide leadership of business implementation management, administrative, and technical oversight for support area.
Consistently meet/exceed business objectives by ensuring prompt and accurate completion of all clinical data management service requests.
Communicate key project status and to various levels within CDMM organization.
Ensure that all activities are conducted in compliance with relevant SOPs, Process Guidelines and regulatory requirements.
Be accountable for the quality and timeliness of responsible deliverables in accordance with established CTPQSs and/or productivity metrics.
Serve as escalation point for critical project issues within areas of responsibilities. Liaise with key collaborators and peer leaders to obtain feedback on deliverable quality and turn-around times. Address any issues in a timely and responsive manner and establish control measures to prevent recurrences.
Develop people, including recruitment, retention, and career development, including performance management.
Ensure local development and implementation of change based initiatives in collaboration with CDMM overall strategy.
Provide technical input to projects where required.
Technical Skill Requirements
Extensive clinical development and business experience in order to have a thorough understanding of the processes associated with clinical, data, and regulatory operations.
Leadership, project management, resource management (staff and financial), administrative, and technical capabilities are required.
Knowledge of team development principles and a record of successful implementation of initiatives are required.
Effective verbal and written communication skills in relating to manage a large scale direct reporting team and associates both inside and outside the organization.
Qualifications (i.e., preferred education, experience, attributes)
Minimum of a B.S. degree in either scientific or medicinal related field, e.g. clinical medicine, pharmacology, or other life science majors.
Advanced degree is preferred.
Preferred Additional Experience Previous experience of leading a clinical data management group, or responsibility for a substantial clinical data technical function, or equivalent
Thorough understanding of business area and applicability within large, matrix organization
Demonstrated experience managing a team of direct reports
Demonstrated ability to thoroughly assess complex situations and implement appropriate solutions through effective decision making
Ability to creatively address issues and situations in support of global, outsourced environment.
Proven negotiation and influencing abilities
Sustained focus on successful project delivery while driving and supporting relevant innovation initiatives concurrently
Record of sustained high customer service/focus
Experience interacting with virtual/remote customers and/or project teams
Ability to design and capture appropriate performance metrics required for oversight
Extensive knowledge of vendor processes, contracting, and best practices in outsourcing
Capable of building strong relationships with application and service providers
Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.