Pfizer Clinical Network Representative, Ulcerative Colitis, Inflammation & Immunology in Pharm Field Force, United Kingdom
Inflammation & Immunology Clinical Network representative
Role Purpose :
This role is responsible for selling to key customers and to deliver against all sales metrics
A high level of clinical and product knowledge is required, as well an in depth understanding of the local health economy and how this relates to business opportunities and challenges.
A high degree of cross functional working is required in order to effectively contribute to & deliver the actions and responsibilities in the local heath economy plans
Implementation of agreed brand strategy
High degree of in call effectiveness with different customer types in secondary care
Delivery of agreed actions and metrics from LHEPs
Flexibility to adapt to changing needs and priorities of the business in the evolving NHS
High level of ICE as measured by Field Visits and ICQ assessment.
Achievement of LHEP Sales Targets actions
Achievement of agreed GPM objectives.
Demonstrate an expert insight into the brand environment and its relationship with evolving LHE.
Manage advocacy and local KOL opinion to influence national and regional business.
Utilisation of appropriate XF team colleagues to deliver value to customers to drive positive business outcomes
Insights and understanding or our customers 'world' and the opportunities and challenges this presents for our brands
Accurate recording of customer insights and views on C-view and LHEPs
Development of local advocacy plans
Adding value with customer interaction to Pfizer/ Customer and Patients
Delivery of key customer outcomes contained within the LHEP.
LHEP planning and implementation
Working as part of a local XF team, provide insights and inputs into the actions necessary to deliver required brand metrics in LHEP.
Interpreting LHEP actions and priorities into personal objectives and milestones
Demonstration of business acumen in identifying local opportunities and challenges
Demonstrating innovative and bold solutions to LHEP challenges
Feedback of relevant market intelligence to LHEP and wider XF teams.
Delivery of agreed LHEP actions
Evidence of inputs into LHEP planning and implementation
Robust planning and management of promotional and T&E budget spends.
Integration of wider brand strategies into annual LHE plans
Identifying key challenges and opportunities presented by competitors and market pressures and pro-active management of the solutions.
Adapting to change
Proactively implement/update of individual development plans.
Ownership of individual performance against required metrics both of the role and within the LHEP.
Flexibility to change and evolve your CNR deliverables in line with the needs of the local and wider business challenges
Objective analysis of individual performance within GPM.
Self awareness demonstrated within IDP strengths and development area
Adaptability to new metrics and role challenges
Meeting the required standards for capturing customer interactions and opinion
Adherence to all compliance standards
Meeting required standards of admin for all other company processes eg. Expenses, P2L
Accurate and timely capture of customer contact within C-view
Understanding and implementation of required tasks
Completion of all relevant ad hoc admin tasks to required deadlines.
Maintain any company equipment in CNR care.
Security - computer/literature not on display in the car.
Equipment maintained in good working order.
Condition of returned equipment.
Skills, Knowledge; QUALIFICATIONS & Experience
Effective selling skills
'A' Level or 'Higher' in science subjects and ideally a Life Science Degree
In-depth promoted product knowledge.
In-depth knowledge of relevant therapeutic areas.
In-depth knowledge of Company information systems.
Ideally relevant experience in pharmaceutical industry prior to becoming an CNR
Computer literate - e.g. Email /Word / Excel
Effective working knowledge of primary and secondary care NHS structures and relevant customer types.
CLINICAL NETWORK REPRESENTATIVE - continued
Direct Reports: None
Reports to: Sales Manager
Functional/ Technical Skills
Commits to 'One Pfizer'
The closing date for this role is the 31st December 2018. All applicants must have the relevant authorisation to live and work in the United Kingdom
Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.