Pfizer Gerente de entrenamiento in Mexico City, Mexico

POSITION DESCRIPTION

POSITION TITLE:

Training Manager

REPORTS TO:

Ramses Ortiz, Training Lead

DIVISION/BUSINESS LINE :

Chief Business Office

SUB DIVISION:

Global Commercial Operations

DEPARTMENT NAME:

GCO Training

LOCATION(S):

Mexico

ROLE DETAILS

ROLE SUMMARY

  • Accountable for the delivery of commercial brands and skills training through partnership agreements in line with CO & Business strategy. Work with regional and local stakeholders to deliver training programs for the assigned Business Unit.

ROLE RESPONSIBILITIES

  • Work locally with Business Units & other business partners as a consultant, to gain a deep understanding of local business priorities and needs, and develop the scheduling of training programs to those needs

  • Leveraging regional content and programs create and execute local training implementation plans. Where regional plans or content doesn't meet local needs or requirements, design, develop and execute local training programs.

  • Support the GCO Mexico Lead in improving overall functional services and increasing customer satisfaction to enable business objectives' achievement as well as business opportunities gathering.

  • Leverage global CFC's curriculum and localize only when required to match local business context and compliance regulations.

  • Develop business oriented training plans to impact sales performance and prioritize training field force.

  • Support as coach of sales managers in order to guarantee continuous development of Pfizer competences with a focus on the field work.

  • Development of training virtualization, managing and updating training materials in P2L.

  • Accountability and joint responsibility with the Regional Service Area team on cross regional project execution.

  • Responsible for driving the efficiency and effectiveness of the training service delivery methods through continuous improvement and the support of Global training system and platforms.

QUALIFICATIONS

  • Education: Bachelor's Degree, health related career preferably.

  • Languages: Spanish, advanced English level (fluent conversational English desired).

  • MS Office proficiency.

  • LMS systems proficiency (P2L).

  • e-learning development systems proficiency (Claro desired).

  • Virtual platform use proficiency (Webex/VCT).

  • Excellent presentation/facilitation skills (including virtual).

  • Profound medical/scientific knowledge of assigned brands.

  • Ability to work in a matrix environment.

  • Understanding of the Pharmaceutical industry and the ability to translate business needs into training strategy.

  • Institutional sales skills desired.

  • Clinical paper/studies appraisal and understanding.

  • Excellent leadership, communication and personal interactions.

  • Developed consultative skills.

  • Solid Coaching Skills.

  • Project management skills and prioritization skills.

  • Minimum 3 year experience as a Sales Representative.

  • Experience delivering training desired.

  • Experience as a District Manager desired (or proven team leadership skills).

  • Uses modern instructional design techniques to create top of the line training material (print, visual, digital, etc.)

  • Communications skills in presenting to senior leadership on projects, core training curriculum, product launch planning, metrics, process and compliance.

PHYSICAL/MENTAL REQUIREMENTS

Ability to travel domestically/internationally to support training as required.

CORE COMPETENCIES

☐Anticipates Customer & Market Needs

☐Grows Leaders

☒Demonstrates Business Acumen

☒Leads Change

☐Strategic & Innovative Thinking

☐Builds Change Agile Organizations

☒Acts Decisively

☒Self Awareness

☐Acts Decisively

☐Self Awareness

☒Seizes Accountability

☒Commits to "One Pfizer"

☐Seizes Accountability

☐Insight, Influence & Inclusion

☐Holds People Accountable

☐Builds Effective Teams

☐Holds People Accountable

☐Commits to "One Pfizer"

☒Grows Others

ORGANIZATIONAL RELATIONSHIPS

Sales representatives, pharmacy representatives (ADN's), Medical Scientific Liaisons, Key Account Managers, district managers, sales managers, BU Leads, CBL, CPL, medical managers.

Supervision

Matrix training responsibilities for: Sales Representatives, District Managers, Pharmacy Representatives (ADN's), Medical Scientifics Liaison's, Key Account Managers.

Supervisor's Name & Signature

Ramses Ortiz Lozano

Date:

13/03/2019

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.