Pfizer Manager, Clinical / Regulatory Metrics Analyst in Cambridge, Massachusetts


The Clinical/Regulatory Metric Analyst will provide analysis of performance intelligence that drives decision-making and process improvements in the operational execution of our portfolio with a specific focus on clinical trial and regulatory operations processes. Key customers will be lines within Global Product Development (GPD) with a focus on Clinical Development & Operations (CD&O) and Global Regulatory Affairs (GRA). Ideal candidates will have knowledge of clinical trials and/or regulatory processes. Candidates should possess strong analytical skills and the ability to manage technical aspects of data extraction and curation. Further, the individual must be detail oriented and thrive in a fast-paced, dynamic environment with the ability to respond to multiple, conflicting business needs with urgency and accuracy.


As an analyst:

  • Provide performance metrics that measure operational processes in support of stakeholders in Clinical Development & Operations (CD&O) and Global Regulatory Affairs (GRA) in Global Product Development (GPD) to be used in the oversight of clinical or regulatory operational performance.

  • Apply business expertise to the definition and use of performance metrics that measure, control and improve operational processes across the portfolio.

  • Liaise with stakeholders and team members to measure process control, mitigate operational risk, confirm the effectiveness of process improvement, and identify opportunities for further optimization.

  • Design, implement and maintain reports (tools, performance dashboards and presentations) for stakeholders to receive consistent updates, integrating intelligence based on analytical findings or via liaising with subject matter experts.

  • Analyze and present data (internal and external sources) to get a clear understanding of our current performance and trends across multiple perspectives including, but not limited to, quality, speed, cost and productivity.

  • Provide recommendations following from sound analysis for stakeholder consideration for decision making.

  • Adapt metrics to continuously improve value and impact provided to the business.

  • Measure performance against established operational targets in line with Pfizer's vision and goals.

  • Analyze data (internal and external sources) to get a clear understanding of performance and trends across multiple perspectives including, but not limited to, quality, speed and cost and productivity.

  • Champion a work environment that encourages innovation and strong customer relationship management.

  • Demonstrate attention to detail, QCing and verifying data for accuracy and completeness prior to publishing materials to business stakeholders.

  • Support team members with ad hoc and ongoing analytics and reporting requests.


  • MBA, MS/BS in a relevant discipline required.

  • 5 years working in Pharmaceutical industry in an analyst capacity.

  • Experience of drug discovery and development in a global matrix organization.

  • Detailed knowledge of clinical trial / regulatory processes.

  • Expertise in analytics, particularly technical data curation and manipulation skills.

  • Strong verbal and written communication skills.

  • Able to work and collaborate effectively with team.

  • Is naturally curious, seeks quality information and provides analyses and recommendations supported by facts. Able to effectively visualize patterns to identify KPIs.

  • Contributes to a learning environment by sharing. knowledge and best practices within and across the organization.

  • Demonstrated expertise in the manipulation of large data sets, integration of data across multiple sources and data structuring to facilitate analyses.

  • Candidate should have strong technical skills including

  • Expertise in Microsoft Office applications (Excel / PowerPoint)

  • Demonstrated expertise in at least one data visualization tool (e.g. Spotfire, Tableau)

  • Demonstrated expertise in at least one extraction/manipulation technique / tool (e.g. Pipeline Pilot, Alteryx)


Ability to perform complex data analysis


Position can be based at one of four possible site locations with expectation that colleague is in the office a minimum of 5 days per week with potential flexibility to move towards a minimum of 3 days per week once established in role.


  • Eligible for employee referral bonus

  • Posting expires 15-Feb-2019

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