Pfizer Clinical Trial Site Metric Analyst in Cambridge, Massachusetts
The Clinical Trial Site Metric Analyst will provide analysis of performance intelligence that drives decision-making and process improvements in the operational execution of our Clinical Trial portfolio with a specific focus on investigator site / country operational analysis and reporting. The primary customer of this analyst will be the RCSL role / GSSO organization to support their site analytics needs. Ideal candidates will have knowledge of investigator site processes, clinical trials, and strong analytical skills and possess the ability to manage the technical aspects of data extraction and curation. Further, the individual must be detail oriented and thrive in a fast-paced, dynamic environment with the ability to respond to multiple, conflicting business needs with urgency and accuracy.
As an analyst:
Key deliverables will focus on providing analytics and reports covering investigative site operational performance.
Apply business expertise to the definition and use of performance metrics that measure, control and improve operational processes across the portfolio.
Liaise with team members to measure process control, mitigate operational risk, confirm the effectiveness of process improvement, and identify opportunities for further optimization.
Design, implement and maintain reports (tools, performance dashboards and presentations) for stakeholders to receive consistent updates, integrating intelligence based on analytical findings or via liaising with subject matter experts.
Provide performance metrics that measure operational processes across the portfolio of investigative sites to Regional Clinical Site Leads (RCSLs) and key stakeholders in Global Site and Study Operations (GSSO) to be used in the oversight of site performance.
Analyze and present data ( internal and external sources) to ensure clear understanding of our current performance and trends across multiple perspectives including, but not limited to, quality, speed, cost and productivity.
Provide recommendations following from sound analysis for stakeholder consideration for decision making.
Adapt metrics to continuously improve value and impact provided to the business.
Measure performance against established operational targets in line with Pfizer's vision and goals.
Analyze data (internal and external sources) to get a clear understanding of performance and trends across multiple perspectives including, but not limited to, quality, speed and cost and productivity.
Champion a work environment that encourages innovation and strong customer relationship management.
Demonstrate attention to detail, QCing and verifying data for accuracy and completeness prior to publishing materials to business stakeholders.
Support team members with ad hoc and ongoing analytics and reporting requests.
MBA, MS/BS in a relevant discipline required.
5 years working in Pharmaceutical industry in an analyst capacity.
Experience of drug discovery and development in a global matrix organization.
Detailed knowledge of clinical trial processes, particularly related in Investigator Site Processes.
Expertise in analytics, particularly technical data curation and manipulation skills.
Strong verbal and written communication skills.
Able to work and collaborate effectively with team.
Is naturally curious, seeks quality information and provides analyses and recommendations supported by facts. Able to effectively visualize patterns to identify KPI's.
Contributes to a learning environment by sharing knowledge and best practices within and across the organization.
Demonstrated expertise in the manipulation of large data sets, integration of data across multiple sources and data structuring to facilitate analyses.
Candidate should have strong technical skills including
Expertise in Microsoft Office applications (Excel / PowerPoint)
Demonstrated expertise in at least one data visualization tool (e.g. Spotfire, Tableau)
Demonstrated expertise in at least one extraction/manipulation technique / tool (e.g. Pipeline Pilot, Alteryx)
Ability to perform complex data analysis
NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS
Position can be based at one of four possible site locations with expectation that colleague is in the office a minimum of 5 days per week with potential flexibility to move towards a minimum of 3 days per week once established in role.
- Eligible for employee referral bonus
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