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Pfizer Senior Associate Digital Laboratory Solutions in Andover, Massachusetts

ROLE SUMMARY

The Senior Associate, Digital Laboratory Solutions is responsible for supporting the laboratory environment at Pfizer's Andover R&D labs.

Working in close collaboration with laboratory scientists, the role will support all Digital technology in the laboratory space including PCs and specialized lab equipment.

The position will also be responsible for participating in laboratory-focused projects such as deployments and upgrades of enterprise and instrumentation-specific software, installation and configuration of servers and databases, etc.

This role will work in close partnership with peers across the Digital Laboratory Solutions organization to ensure consistency with global standards and may be called upon to work on global projects.

Work will be executed individually or through project teams, leveraging the successful candidate's technical and / or subject matter expertise to achieve results.

Assist as necessary with supporting the Cambridge MA labs working with the DLS team there.

ROLE RESPONSIBILITIES

  • Act as a key technical contact for Digital Laboratory Solutions at Pfizer's R&D labs in Andover, MA.

  • Collaborate with local stakeholders and as needed, global Digital Laboratory Solutions peers to understand, document, deliver and support the laboratory data workflows needed at the site.

  • Engage in active and frequent communication with laboratory leaders and staff, keeping them proactively informed of any changes or incidents that may impact their work.

  • Perform system administration duties for critical lab hardware and information systems.

  • Manage local projects and coordinate global initiatives relevant to the Andover site.

  • Broker communications between portfolio owners, vendors, and service providers to ensure that solutions align with business needs.

  • Serve as a technical escalation point for onsite outsourced service providers supporting the lab benchtop environment.

  • Implement and support the computer, operating system, security, compliance, application, and data workflows for each type of laboratory system.

BASIC QUALIFICATIONS

  • Degree in a relevant field (Information Technology, Computer Science, Engineering, Life Sciences) or demonstrated equivalent experience.

  • 3+ years implementing and supporting Digital laboratory solutions in the life science industry (5+ years if no degree).

  • Understanding of systems supporting chromatography, mass spectrometry, flow cytometry, etc.

  • Understanding of lab data management practices.

  • Experience in multiple operating environments (e.g. Windows Linux).

  • Strong interpersonal communication skills and a track record of fostering positive customer relationships.

PREFERRED QUALIFICATIONS

  • Expertise in deploying and supporting multi-tiered application architecture.

  • Security best practices and emerging cloud (XaaS) services impacting laboratory systems.

  • Scripting and/or software development experience.

  • Strong Windows and/or Linux administration experience.

  • Understanding of networking concepts and ability to effectively identify and resolve issues -- TCP/IP, DNS.

  • Experience working with major scientific vendors such as Waters, Agilent, Cytiva, Thermo Fisher.

  • Cloud knowledge particularly in an AWS environment.

PHYSICAL/MENTAL REQUIREMENTS

  • Ability to carry desktop computers and maneuver around lab equipment / furniture.

Other Job Details

  • Last day to apply: July 9, 2024

  • Work Location Assignment: On Premise

The annual base salary for this position ranges from $83,500.00 to $139,100.00. In addition, this position is eligible for participation in Pfizer's Global Performance Plan with a bonus target of 10.0% of the base salary. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life's moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site - U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.

Relocation assistance may be available based on business needs and/or eligibility.

Sunshine Act

Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

EEO & Employment Eligibility

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.

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